Online booking for massage

Online booking for massage solves one specific problem: the client wants to book the moment they realise they need to unwind, and that's often in the evening or at the weekend, when they can't get through on the phone anyway. YourSalon offers 24/7 booking straight from a link on your website, from social media or from a QR code in the studio.

The whole process runs without you lifting a finger. The client picks a therapist, a type of massage and a free slot, confirms the booking and you see it in the calendar at once. Meanwhile you can give your full attention to the person on the table.

Massages vary in length and intensity, and the booking system has to be able to respond to that. In YourSalon you give each service its own duration and price, so a 30-minute relaxing massage and a 90-minute sports massage take up exactly as much of the calendar as they should.

• Every massage has its own length - 30, 60, 90 minutes or more
• Appointments line up smoothly with no needless gaps
• Time stays between clients to tidy up and prepare the table
• The client sees right away what the massage will cost and how long it will take

The client doesn't want to send messages and wait for you to reply. In YourSalon they see your free slots in real time and pick the one that suits them. You don't have to watch out for double bookings - a slot that's taken is never offered to anyone else.

If you work in a team, each therapist has their own calendar and the client picks their masseur right away. Yet you see the whole day clearly in one place, even from your phone between two massages.

With massage, the greatest value comes from the client who returns. Just after a massage is the best moment to arrange the next slot - the person is relaxed and motivated to keep going. YourSalon makes rebooking so easy that the client reserves their next visit themselves before they leave, perhaps by scanning a QR code at reception.

For long-term therapy or recovery massages, that means a calendar filled in advance and less time spent arranging appointments.

A forgotten appointment for an hour-long massage is an expensive hole in the calendar, one you can't fill with anything at the last minute. That's why YourSalon sends automatic reminders by email and WhatsApp before every visit.

For clients who prefer faster communication, there are also WhatsApp notifications. The client gets the message where they usually look, and the number of forgotten appointments drops noticeably.

Online booking fills the calendar, but it won't tell you how your business is doing. A massage therapist needs to know how much they've earned, what brings in the most, and where the time goes. That's why YourSalon isn't just a booking form, but a tool for running the whole operation.

• Booking brings in clients - the till keeps an eye on the money
• A revenue overview shows which massages really pay off
• Online payments and deposits protect against gaps in the calendar
• Gift cards open up a brand-new source of income

The till (POS) in YourSalon isn't just about taking a payment. It's where you run the finances of the whole studio. To each massage you can attach an add-on sale - oils, balms or gift items from product inventory - and it all feeds straight into your revenue.

If you work with other therapists, the till also keeps an eye on commissions and pay: for every service you see who performed it and what share belongs to them. The end-of-month payout isn't an estimate, then, but a precise figure.

Without a view of the numbers you're running blind. YourSalon shows revenue daily, weekly and monthly, so you instantly see how the studio is doing and when your strongest days are.

The longer the massage, the greater the loss when a client doesn't show. An hour and a half of an empty table is hard to make up. YourSalon helps you keep track of a deposit: agree it in advance, the client sends it by transfer or a payment link, and you record it in the till.

For longer blocks and pricier treatments you can request a deposit upfront. A client who has paid for a slot is far more likely to keep it - and you have certainty of income even with last-minute bookings.

A massage is one of the most popular gifts, and gift cards are an exceptionally strong sales channel for massage studios. Before Christmas, for a birthday or for Valentine's Day, people look for a gift that delights, and a massage voucher hits the mark.

• The client buys a voucher online, even if they've never been to you
• The revenue comes in upfront, the massage is redeemed later
• The recipient often becomes a regular client
• Christmas and the holidays bring in sales even out of season

YourSalon adapts to the size of the operation - from a single table to a wellness centre with a team of therapists.

Some wellness offerings aren't for one person - couples' massages or group treatments call for filling several places at once. YourSalon handles group services, so the client books a slot for several people and the system keeps an eye on the capacity and the therapists needed.

Starting needn't cost a penny. YourSalon offers a free forever plan - not a trial that ends in a month, but a full-fledged start with no time limit. You try out online booking, the calendar and the basics of working with clients, and only when the studio grows do you decide on a paid plan.

For a solo masseur just getting a practice off the ground, it's the ideal way to replace the paper diary with no upfront investment.

As therapists and treatments add up, you'll appreciate the Unlimited plan. It's made for bigger massage studios and wellness operations, where one calendar and a basic overview no longer cut it.

• Unlimited users - add the whole team with no charge per head
• Roles and permissions - everyone sees only what they need for their job
• Advanced analytics for a deeper look at the studio's performance
• WhatsApp notifications for faster communication with clients

Getting going takes less time than a single massage.

1. Create an account on the free plan and name your studio
2. Add your massages with their length and price
3. Set your working hours and your therapists with their calendars
4. Share the booking link on your website, on social media and via a QR code in the studio
5. Track bookings, revenue and reminders in one place