Online booking for your wellness & spa

A wellness operation differs from a regular salon in that several types of service meet on a single day at once. A therapist runs an hour-long massage, the sauna runs in blocks for a group of guests, and on top of that people come in for shorter treatments. Online booking has to handle this variety without your schedule falling apart or two guests booking the same cabin.

That's why in YourSalon booking doesn't work only with time and a staff member, but also with capacity and the type of resource. On the booking page the guest sees only the slots genuinely free for a given treatment, and the system sorts out the rest in the background. So you don't have to watch for clashes by hand.

Every wellness service has a different booking logic, and YourSalon tells them apart. Some are booked with a specific therapist, others with a resource that has its own capacity.

• Treatments and massages - the guest picks a specific treatment, length and therapist, and the system fills that therapist's calendar for the exact time.
• Sauna and capacity-based services - you set the number of places and the guest books into the free capacity until the block is full.
• Private wellness - one guest or couple books the whole space or a cabin for a reserved time, so no one else can join.
• Packages and combinations - several treatments in a row in one visit, scheduled one after another with no gaps.

Wellness guests tend to have a favourite therapist and want to come back to that very person. When booking, they can pick the staff member themselves, or leave the choice to the system if the particular person doesn't matter to them.

1. The guest opens the booking page and picks the treatment they're interested in.
2. They choose a specific therapist, or the option of the first available slot.
3. From the calendar they pick a day and time that suits them.
4. They confirm the booking and get a confirmation by email straight away.

Capacity is crucial in wellness. The sauna holds only a certain number of people, you have a limited number of therapists, and a private space can only be filled once at a time. YourSalon keeps an eye on all these limits at once, so your bookings never clash.

In the calendar you see the whole day at a glance - who has what booked, which sauna blocks are full and where there's room left. Free slots are offered to guests automatically based on the set service length and opening hours, so you don't have to work out by hand whether another booking still fits.

Wellness centres today don't live on individual treatments alone. Group services play an ever-bigger role - breathwork classes, sauna ceremonies, relaxation workshops or weekend courses. These are booked quite differently from a massage for a single guest.

For a group service you set the time and the capacity, and the number of free places counts down for guests with each booking. Once a class fills up, the system stops offering it. Guests see in real time how many places are left, and you don't have to keep lists by hand.

• One slot, several participants - ideal for classes, ceremonies and workshops.
• Automatic capacity checks, so the number of places is never exceeded.
• Reminders to everyone signed up at once, so they arrive on time.
• An overview of which courses fill up and which are worth adjusting or cancelling.

A forgotten appointment in wellness costs more than elsewhere - it blocks a cabin and a therapist for a longer stretch. That's why YourSalon sends out automatic reminders by email, so the guest doesn't forget the visit. It cuts the number of no-shows and the calls from reception.

Besides email you can also use WhatsApp notifications, which guests open more often than ordinary mail. The reminder lands where the guest spends their time anyway, and the chance they turn up for the treatment rises sharply.

A wellness visit rarely ends with the treatment alone. At reception the guest adds cosmetics, a tea, a package or a gift voucher. That's why the till (POS) in YourSalon brings booking and sales together in one place - from the guest's card you bill the treatment and the add-on sale at once.

• A receipt for the treatment and the goods sold in one step.
• Linked to inventory, so products sold are deducted from stock straight away.
• An overview of revenue by day, staff member and type of service.
• A basis for therapists' commissions and pay, calculated from the work performed.

Pricey treatments and private wellness are worth securing in advance. For group sessions you can require online payment right at booking, and for private blocks a deposit agreed in advance assures you the reserved block will genuinely be used.

A deposit acts as a commitment - a guest who has already paid something cancels at the last minute far less often. With private wellness and weekend courses, where capacity is limited, you protect both revenue and occupancy.

For wellness, gift vouchers are one of the strongest sources of revenue. A relaxation package is among the most popular gifts for Christmas, birthdays and as a thank-you, and it's often bought by someone who then becomes a new guest themselves. Selling a gift voucher also means revenue today, even if the guest comes in six months from now.

In YourSalon you issue and record gift vouchers right in the system. On the visit the code is simply redeemed at the till and the balance is deducted. You have an overview of how many vouchers are in circulation, how many have already been used and how much value guests still hold.

Without numbers, wellness capacity gets planned on gut feeling alone. Advanced analytics in YourSalon show which treatments earn the most, when you're full and when, by contrast, the cabins sit empty. From that you adjust the therapists' schedule and the range of packages.

An online calendar is a great start, but on its own it solves only half the operation. Booking fills your day with appointments, but it won't tell you how much you've earned, which treatments pay off, or whether revenue is slipping away through unused capacity.

Only when booking connects with the till, online payments, gift vouchers and analytics do you get a complete picture of the business. That's why YourSalon doesn't just handle booking, but the whole operation - from the guest's first click right through to the settlement and revenue overview at the end of the month.

YourSalon grows with you. It works for a small studio with one therapist and for a large wellness centre with a team, a sauna and its own programme of courses.

• Smaller wellness and massage studios - one or two therapists who just need a clear calendar and reminders.
• Spa and bath operations - a mix of treatments, sauna and private wellness with capacity checks.
• Larger centres with a team - several staff, roles and permissions, commissions and group events.
• Operations with their own programme - courses, workshops and ceremonies, where group services come in handy.

You can start without a single penny. The free forever plan isn't a trial that ends one day - it's a full-fledged start with which you set up online booking and a calendar for your wellness. It's ideal for a smaller studio or for trying out how the system suits you before you decide to grow.

No installation, no server - everything runs online, and the guest books via a link on your website or a QR code at reception. Once your operation outgrows the Basic plan, you move up to a higher plan with no loss of data.

When wellness grows, you'll appreciate the Unlimited plan, which lifts the limits and opens up tools for running the whole team and offering. It suits centres with several therapists, their own programme of courses and the ambition to track the business in detail.

Getting going is a matter of moments and you don't need a technician for it. Just prepare your range of services, set the capacity and publish the booking link.

1. Create an account on the free plan and fill in the basic details about the centre.
2. Add treatments, saunas and group services, including length and capacity.
3. Set up therapists, their schedules and opening hours.
4. Share the booking link on your website and social media, and put a QR code at reception.
5. Track revenue and analytics, and fine-tune your offering and capacity by the numbers over time.