Visit history: every client’s story in one glance

Visit history gives every client a living timeline. With one tap you see what they booked, who served them, what they paid and what to repeat — no more flipping through paper diaries or guessing.

Why it pays off

• Personal service, every time. Greet a returning guest by recalling their last colour, length or treatment — the kind of detail that builds loyalty.
• Faster rebooking. Repeat a previous appointment in seconds instead of rebuilding it from scratch.
• Spot patterns early. See who is overdue, who keeps cancelling and who is becoming a VIP.
• Honest numbers. Lifetime spend and no-show counts sit right on the profile, so decisions are based on facts.

How it works

Every booking and sale automatically lands on the client’s timeline. Each entry shows the date, service, staff member, amount and any note your team added. History links straight to your client cards, so contact details, preferences and visits live together in one salon CRM. From the same screen you can rebook into the booking system or open the price list to quote the next appointment.

Who it is for

Hairdressers, barbers, beauty and nail studios — any salon where remembering a client’s last visit turns a one-off into a regular. Solo or full team, the history is always up to date because it builds itself.

Ready to give every client the welcome they remember? Create your free YourSalon account and start building visit history today.